Privacy Policy for CC-Log

Rescue Consult A/S respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you use CC-Log services, including our website and mobile application.

1. Information We Collect

We collect the following types of information:

Personal Information

  • Name, email address, phone number, company information, and account credentials
  • Profile information including address and subdivision details

Location Data

Our mobile application collects continuous background location data to ensure your safety during critical incidents such as harassment, threats, or emergencies. This includes:

  • Real-time GPS coordinates (latitude and longitude)
  • Location history for alerts, travel check-ins, and in-house monitoring
  • Location updates based on movement or time intervals (as configured by you)

Why We Collect Location Data: CC-Log collects location data to help ensure your safety during critical incidents — such as harassment, threats, or emergencies — even when the application is closed or not in use. Your location data is used to enable real-time response and may be shared with your employer to support safety operations.

Usage Information

  • Alert and travel plan data (alert type, travel destinations, check-in information)
  • Device information (device type, operating system, app version)
  • Technical data (IP address, device identifiers, usage logs)

2. How We Use Your Information

We use your information to:

  • Provide safety and emergency services, including real-time location tracking during alerts
  • Enable travel management and check-in functionality
  • Support in-house location monitoring
  • Authenticate your account and provide customer support
  • Improve our services and ensure security

3. Data Sharing

We share your information in the following circumstances:

With Your Employer

We share your location data and safety-related information with your employer or organization to support safety operations, including real-time location during active alerts, travel status, and incident reports.

With Alert Recipients

When you create an alert, your location information is shared with designated alert recipients you have configured.

With Service Providers

We use third-party services including Google Maps for location services, cloud hosting providers, and analytics services. These providers are bound by their own privacy policies.

Legal Requirements

We may disclose information when required by law or to protect rights, property, or safety.

4. Location Permissions

Our mobile application requires “Allow all the time” location permission to function properly. This enables continuous location tracking even when the app is closed, real-time updates during emergency alerts, and automatic check-ins for travel plans.

Important: If you do not grant full background location access, many features including Alert and Travel will not work properly.

5. Data Security and Retention

We implement security measures including encryption, secure authentication, and access controls to protect your information. Your data is retained for as long as necessary to provide services, comply with legal obligations, and maintain safety records.

6. Your Rights

You have the right to:

  • Access and update your account information through the application settings
  • Control location permissions through your device settings
  • Request access, correction, or deletion of your data (subject to legal obligations)
  • Opt-out of certain data collection by disabling location services or deleting your account

Note: Disabling location services will prevent the mobile application from providing safety and emergency features.

7. Third-Party Services

We use Google Maps Platform for mapping and location services. Google’s Privacy Policy applies: https://policies.google.com/privacy

8. Children’s Privacy

Our services are not intended for children under 18. We do not knowingly collect personal information from children.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. By using our services, you consent to such transfers.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on this page. Your continued use of our services after changes constitutes acceptance of the updated policy.

11. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us through our website at https://www.cc-log.com

12. Consent

By using CC-Log services, you consent to the collection, use, and disclosure of your information as described in this Privacy Policy.